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Privacy Policy Saffron Walden Fitness

This privacy policy sets out how SWF uses and protects any information that you give when you use this website. SWF is committed to ensuring that your privacy is protected.

What personal information about members does SWF gather?

The information we gather from our members help us to continually improve your experience at SWF. We use a third-party software provider called Team up to manage bookings, membership accounts and to store your personal information. This personal information may include: your name and contact information; date of birth; preferred communication methods; bank details and credit card details. We will also collect data about your health and ability to participate at SWF Studio. We also create information that becomes part of the personal information we hold about you, such as your usage of the studio.

Contacting us via the Website
When you use the website or contact us by telephone, email or SMS, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, email and mobile phone number as well as traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence.

We also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Photographs and Videos for advertising
From time to time, we may take photographs and videos of classes in the studio for marketing purposes on (including but not limited to) leaflets, the website, newsletters and on social media platforms.

Does SWF studio share the information it receives?
Information about our members is an important part of our business and we do not sell it to others. The only people who have access to your data is our staff. 

How secure is information about me?
All member data is managed on our online booking and management system, which is password protected. The only people with access to these records are SWF Staff for their specific classes they are teaching.

Third-Party Services
The Services we provide may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service.

Data Retention at SWF
We only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to full fill the purposes for which we have initially collected it, unless otherwise required by law.

Your Privacy Rights at SWF
We will not share any Personal Data with third-parties for their direct marketing purposes to the extent prohibited by law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.

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